test123456

Dell bollocksed up my account information and I’ve been trying for days to get them to correct it. They are very polite, but completely ineffectual. This latest in a string of ineffectual support people yelled a fax number at me in big red letters. I have no idea what I’m supposed to fax. I printed out the email and faxed that. Hmmm. —– Original Message —– From: AC@Dell.com Sent: Monday, July 31, 2006 11:02 AM Subject: Customer account maintenance request xxxxxxx received 7/27/2006 7:56:00 AM We were unable to process your request. For business name and/or address changes we need the e-mail directly from the customer with the BUSINESS NAME in the address. Please fax to 1-800-727-4000 Thank you, Customer Account Maintenance (CAM) DeLL,Inc ac   There is no business name.  I am not a business.  I am a person.  I cannot imagine what part of “Please correct my billing address” you are finding so difficult. ...

There is a theory of relationships that states that any person on earth is separated from any other person on earth by at most six degrees of separation. Say that I wanted to get a letter to a friend in Germany but I couldn’t remember her address, only the town she lived in. Obviously I couldn’t mail it to her. I could give it to someone who would pass it on to someone else until someone knew someone else in Germany, who knew someone in my friends town, and within six degrees the letter would have found its way to her. In practice, of course, I probably wouldn’t hand it to the right person immediately, so it might take more than six steps. I’d have to know *everything* about everybody and make a really intelligent – or lucky – guess as to who has the closest ties. It sounds rather airy-fairy New Age, but a few years ago someone did a social experiment, handing out decks of postcards with a name and town on it and instructions to try to get it to th...